Ten practices, four groups, one escalation path
Most clients start with one practice and consolidate the rest as contracts fall due. Whatever the mix, there is one contract, one escalation path and one named owner from the leadership team.
Run and keep running
The practices that carry an SLA. If something breaks at 2am, this is who answers.
Managed Services
Monitoring, service desk and the physical systems on site.
- Service desk with SSO ticketing
- AI-assisted asset inventory with AMC tracking
- 24×7 monitoring, patching and response
- CCTV, biometrics, attendance and IP-PBX
Cyber Security
Perimeter to person, designed as one control set.
- Firewall, ZTNA and secure remote access
- WAF, EDR and email security
- VAPT with a remediation plan
- DPDP readiness and data classification
Connect and host
The layer everything else depends on — circuits, racks and tenancy.
Network & Connectivity
Leased lines, MPLS, SD-WAN and Wi-Fi as one design.
- Internet leased lines and broadband
- MPLS and SD-WAN design
- Wi-Fi survey, deployment and validation
- Eight carriers under one escalation path
Data Centre
Colocation, compute and on-premise server rooms.
- Colocation across four operators
- Servers, storage and virtualisation
- UPS, precision cooling and suppression
- DR with agreed RTO and RPO
Cloud & Workspace
Tenants, mailboxes and where the workload actually sits.
- Google Workspace, Microsoft 365 and Zoho
- AWS and Azure landing zones
- NTT DATA, Yotta and CtrlS hosting
- Backup with a tested restore
Build and change
Projects with a start, a cutover and a handover pack.
Migration Services
Mail, files and workloads moved with a rollback plan.
- Exchange and tenant-to-tenant mail moves
- File migration with permissions mapped
- Server and application migration waves
- Data centre physical relocation
Software & Development
Applications and integrations around the estate you run.
- Web and mobile application development
- ERP, CRM and HRMS integration
- Customer and partner portals with SSO
- Handover with documentation and source
Digital Payments
Collections, payouts and the reconciliation behind them.
- Razorpay, Cashfree and Easebuzz integration
- Bharat BillPay for recurring collections
- Bulk payouts with maker-checker
- Settlement and ledger reconciliation
Where it is going
Newer practices, run with the same delivery discipline as the rest.
IoT
Five layers, from the sensor to the dashboard.
- Sensors, gateways and edge compute
- NB-IoT, LTE-M, LoRaWAN and Wi-Fi
- Device registry and telemetry pipelines
- Per-device identity and segmentation
AI Enablement
Four questions to answer before buying licences.
- Use-case selection and success criteria
- Data discovery and classification
- Governance over what AI can see
- Copilot and Gemini rollout with training
Vendors we hold authorisations with
Across every practice
Tell us what you are running today
We will tell you what we would change, and what it would cost. No obligation, and a named engineer on the call rather than an account manager.